Absolutely Positively Gritty
- Be optimistic in the present and excited for the future
- Have passion and perseverance for long-term goals
Core values
A.G.E.N.T.S. of Change
An agent of change is someone who sees a problem in their community, large or small, and does something to take action for substantial change.
What A.G.E.N.T.S. means
Values that show up in real Medicare work
These are not poster words. They are the standard for how our team serves clients, supports each other, and keeps improving the Medicare experience.
Good People Doing Good Things
- Always act with integrity and do what is right
- Help people live healthy and happy lives
Enjoying Work and Life
- Laugh every day
- Celebrate successes
Noticeably Professional
- Be ready, willing, and able
- Show professionalism in appearance, language, and attitude
Team and Family
- Welcome, encourage, and support each other
- Cultivate personal relationships
Striving for Excellence
- Continually improve and make changes when necessary
- Embrace process, solutions, and technology
Ready. Willing. Able.
Being an agent of change has to be visible.
Our clients rely on us for more than insurance advice. They trust our technology, service, preparation, and human compassion with their health.
Ready
Being in the right place at the right time. Being professional, being on time, dressing appropriately, having the right supplies, and completing certifications and training.
Willing
Doing the hard stuff and the easy stuff. Doing the right thing for teammates and clients even when not compensated to do it. Being great team players.
Able
Proficiency and skill. Deep knowledge of carriers, plans, and the industry. Being the very best at what we do and acting as a leader in the industry.
Our core values are true to who we are and how we live each day.
At The Medicare Store, we believe providing free, local, unbiased, personal Medicare advice in a very competitive industry is the only way to ensure you have the health plan that is best for you. As A.G.E.N.T.S. of CHANGE, The Medicare Store is committed to meeting the needs of our community's seniors.
Calvin BagleyFounder, President
Meet the teamWhy it matters
Values only matter when people can feel them in the experience.
That is why our work is built around clear guidance, no-pressure conversations, and support that stays available after enrollment.